Terms of Sale

These are the terms and conditions of sale for Bartley Reptiles. Please read these in their entirety before placing an order. By placing an order, you agree to these terms. These terms are placed to protect both parties involved.

* All our animals are packaged for safe, live delivery with a heat pack or cool pack as necessary via Fed-Ex next day delivery. All animals are guaranteed live arrival with the exception if no one is home to receive the package on the FIRST delivery attempt. Any problems with the box or animal must be reported to Fed-Ex at time of receipt and then immediately to us. If Fed-Ex leaves the package without a signature due to a signature release being on file for your delivery address, we are not liable if the animal is deceased or otherwise ill due to the package being left in the elements. In the even of a DOA, the animal must be preserved and we reserve the right to request photos or to have the animal shipped back before issuing a refund.

* Shipping is done on Monday through Wednesday. We only ship when temperatures are above 40 and below 90 degrees. We will check the weather in our area and the customers area to determine the best time to ship your package.

* Deposits will only be taken on animals that are available. Deposits are only required to hold an animal and will be 25% of the animals price. Deposits are Non-Refundable, but may be transferred to another animal. If you are interested in any of the expected offspring from a project, we will make a waiting list that will be first come, first serve. We will update any persons on the waiting list of developments in the project.

* We do accept payment plans and will work as follows:

Animals under $200, we will NOT accept a payment plan.

Animals between $200 and $500, 30 days, with balance due within 30 days of initial deposit.

Animals between $500 and $1000, 60 days, with balance due within 60 days of initial deposit.

Animals priced over $1000, 90 days, with balance due within 90 days of initial deposit.

* Once again, deposits are Non-Refundable, but are transferable. If you default on a payment plan, your animal will be put back on the market, until its paid off. If it should sell before you pay off the animal, you can transfer your entire account to another animal, or receive a refund LESS your deposit.

*Sex of the animal is guaranteed for a period of seven days. What I mean by this is that it is the purchaser's responsibility to have the animal checked by either themselves or a trusted party to verify accuracy within seven days of receipt.

*All animals guaranteed feeding unless listed and sold as a non-feeding animal. Any animal sold as non-feeding still carries the live arrival guarantee as well as the health guarantee.

*Any non feeding issue needs to be addressed within 30 days to make exchange arrangements.

*If you as the customer are in any way unhappy with the animal you receive, you may return it for a full refund minus shipping charges. Shipping is a cost incurred by you as a buyer to have an animal delivered to you.